How long does Skybound shipping take?

Shipping Information

Domestic Orders (US):

• Standard delivery time is 5-7 business days.
• Please be aware that during peak seasons, including holidays,  higher order volumes may cause slight shipping delays. Our team is dedicated to working closely with the warehouse to minimize any disruptions and ensure your order is processed as efficiently as possible.

International Orders:

• International shipping typically takes 3-5 weeks.
• Please note that your country's customs procedures may require additional processing time, which can affect the overall delivery timeframe.

What if my package seems lost?

We understand it can be frustrating when a package doesn't arrive as expected. Here's what you can do:

1. Track your package: Use the provided tracking information to monitor your package's journey and check for any updates.
2. Contact your postal carrier: Your local postal carrier may have more information about your package's status or any delivery attempts made.
3. Check your surroundings:  Sometimes packages are left in safe locations or with neighbors. Take a look around your delivery area to see if you can locate it.

Still need help?

If you've tried the steps above and are still unable to locate your package, our support team is ready to assist.  You can open a ticket [here](link to your support ticket system) with the following information:

• Your order number
• Tracking number
• A brief description of the issue

We will do our best to investigate the situation and provide a resolution.

Thank you for your understanding and patience. We are committed to ensuring you receive your Skybound Entertainment order!